Privacy policy
Last updated: September 19, 2025
ORIGIN Dispensing Solutions operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
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Contact details including your name, billing address, phone number, and email address.
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Financial information including credit card, debit card, and financial account numbers, payment card information, payment confirmation and other payment details.
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Account information including your username, password, security questions, preferences and settings.
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Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
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Communications with us including information you include when sending a customer support inquiry.
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Device information including details about your device, browser, or network connection, your IP address, and other unique identifiers.
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Usage information regarding your interaction with the Services.
Personal Information Sources
We may collect personal information from:
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Directly from you when you create an account, visit or use the Services, or communicate with us.
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Automatically through the Services (e.g., device/browser data, cookies, and similar technologies).
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From our service providers when they collect or process information on our behalf.
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From our partners or other third parties.
How We Use Your Personal Information
We may use personal information for purposes such as:
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Providing and improving the Services – fulfilling orders, processing payments, handling returns, customizing experiences, etc.
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Marketing and advertising – sending promotions, showing relevant ads, etc.
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Security and fraud prevention – detecting, investigating, or preventing fraudulent or malicious activity.
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Communicating with you – handling customer support, providing updates, and maintaining relationships.
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Legal compliance – responding to lawful requests, litigation, or enforcing policies.
How We Disclose Personal Information
We may disclose your personal information in certain circumstances, including:
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With vendors and service providers who perform services on our behalf (e.g., payment processors, IT providers, fulfillment partners).
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With business and marketing partners to provide marketing services and advertising.
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When you direct or consent to disclosures, such as through social media integrations.
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With our affiliates or within our corporate group.
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In connection with a business transaction or as required by law.
Third Party Websites and Links
The Services may provide links to websites or platforms operated by third parties. If you follow these links, you should review their privacy and security policies. We are not responsible for their content or practices.
Children’s Data
Our Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction.
Security and Retention of Your Information
No security measures are completely foolproof, but we take reasonable steps to protect your personal information. Retention periods vary depending on business and legal needs.
Your Rights and Choices
Depending on your location, you may have rights such as:
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Access / Know
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Delete
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Correct
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Portability
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Opt-out of sale/sharing for targeted advertising
You may also manage communication preferences (e.g., unsubscribe from marketing emails).
Complaints
If you have complaints about our handling of your data, you may contact us. Depending on your jurisdiction, you may also appeal or file with a data protection authority.
International Transfers
We may transfer and process personal information outside of your country of residence, relying on recognized transfer mechanisms where required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this website with a revised “Last updated” date.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at: